Shipping with NACEX: a complete guide for your e-commerce

At Sendcloud, we know how much it matters to customers to receive their orders within an acceptable timeframe. That's why we give merchants the option to use different carriers for their shipments.

NACEX is one of those carriers. Here's a look at the delivery services it offers.

What is NACEX?

NACEX ships packages and documents nationally and internationally, with worldwide coverage. Since launching in 1995, it has become a leader in parcel and document delivery, specializing in urgent courier services between businesses and individuals — including same-day, next-day, and Saturday delivery.

Benefits of shipping with NACEX

With NACEX's wide range of services, you'll always find the right option for your e-commerce — and be able to offer your customers real choice. Here are some of the main benefits:

• Specializes in urgent deliveries, but also offers economy services, premium delivery, and international shipments across Europe and worldwide.

• A pickup-point network, NACEX.shop, with more than 2200 collection points across mainland Spain — customers can choose home delivery or a nearby pickup point.

• Dedicated e-commerce services under the e-NACEX line, including return pickup and simultaneous exchange delivery/pickup.

• Real-time tracking, so customers always know where their order is and roughly when it will arrive.

• A focus on environmental impact — smarter last-mile logistics have cut CO2 emissions from deliveries by 35% in the past year.

NACEX delivery times

Types of NACEX shipping methods

• e-NACEX, e-commerce solutions — e-NACEX, e-NACEX economy, and e-NACEX.shop cover both home delivery and pickup at one of 2200+ NACEX collection points. Parcels up to 40 kg (20 kg for the .shop/economy tiers); cash-on-delivery available on most tiers, typically delivered in 24–72 hours.

• NACEX urgente — fast domestic delivery with guaranteed time slots (19:00 next business day, or Saturday 9:00–13:00 for the weekend service), covering mainland Spain, Andorra, Portugal, and the Balearics. Cash-on-delivery available.

• NACEX premium — guaranteed delivery by 10:00 or 12:00 the next business day (10:30 in Portugal), for Spain, Portugal, Andorra, and the Balearics. Cash-on-delivery available.

• NACEX c@mbio — simultaneous pickup and delivery for product exchanges, part of the e-NACEX e-commerce line. Cash-on-delivery available.

• International shipments — NACEX international express (air, worldwide, up to 40 kg), Euronacex economy (road, across Europe, up to 40 kg), and NACEX Pluspack Europe (road, up to 20 kg). Both DAP and DDP incoterms are available on the international economy options.

Shipping with NACEX through Sendcloud

NACEX offers tailored solutions for different shipment types, rates, and delivery times — and the Sendcloud integration makes it even easier. Connect your store with the Sendcloud plugin, then add NACEX to your checkout carriers from your account.

Through Sendcloud, you can combine NACEX with 170+ other recognized carriers in a multi-carrier strategy — for example, pairing NACEX's international shipments with another carrier's domestic service, or vice versa. Check out our other carrier guides: shipping with Correos, shipping with UPS, shipping with SEUR, shipping with MRW, shipping with DHL Express, or shipping with DHL Global Mail.

Other benefits of using Sendcloud include:

• Faster order processing with Sendcloud's shipping rules

• Ready-to-use shipping labels printed in one click

• Automatically generated customs documents for international orders

• A dedicated returns management portal

• A branded tracking page, customizable with your logo and colors